Vehicle drop-off and pick-up

Vehicle HandoversUpdated 25 May 20263 min read

Vehicle drop-off and pick-up

The Drop-off / Pick-up tab is a streamlined alternative to the full handover protocol. It records a single driver either leaving a vehicle at a depot (Vehicle Return) or collecting one (Vehicle Pick-up), without requiring a second named party or dual signatures.

Drop-off / Pick-up vs. full handover protocol

Drop-off / Pick-upHandover protocol
PartiesOne (the driver)Two (issuer + receiver)
Digital signaturesNoYes — both parties sign
Printable legal protocolNoYes (MOV-XXXXXX)
Typical useSelf-service depot return / collectionFormal vehicle assignment or return

Use a drop-off / pick-up when a driver is briefly leaving a vehicle at a company location and there is no fleet manager formally receiving it, or when a driver collects a vehicle that is waiting for them at a depot without a handover ceremony.

Use a handover protocol when the event is a long-term vehicle assignment or return that requires both parties to sign and receive a formal protocol document.

Step 1 — Open Drop-off / Pick-up

From the left-hand menu, click My Fleet → Vehicle Handovers, then click the Drop-off / Pick-up tab.

URL: /admin/resources/fleet-alert-pickups

The list shows one row per record with these columns: Protocol number, Registration date, Vehicle, Type, Driver, Status, Vehicle equipment, Fuel level, Attachment.

Step 2 — Click “+ Add”

The Create form opens.

Step 3 — Fill in the form

FieldRequiredNotes
Registration date \*Date and time of the drop-off or pick-up.
Type \*Vehicle Return ▶ — driver returns vehicle to depot. Vehicle Pick-up ◀ — driver collects vehicle from depot.
Vehicle \*Pick from the dropdown.
Driver \*The single driver involved (not two parties).
Does the vehicle have damage? \*Yes or No.
Odometer reading \*Current mileage in kilometres.
Cleanliness — OutsideNot applicable / Clean / Dirty.
Cleanliness — InsideNot applicable / Clean / Dirty.
Vehicle equipmentTick all items present: Dashcam, Fleet card, Fuel card with PIN, Warning triangle, Phone holder, Fire extinguisher, Key set, Spare wheel, Homologation documents.
Fuel levelSelect the current fuel level percentage.
MessageOptional notes.
Status \*Defaults to New.
AttachmentUpload a photo or file.

Step 4 — Save

Click Save. The record appears in the Drop-off / Pick-up list with a NEW status badge.

Viewing, editing, and deleting records

The same row actions are available as in the Handovers tab:

  • Eye icon (👁) — open the detail view showing all recorded fields.
  • Pencil icon (✏️) — edit the record. The same form opens pre-filled.
  • Bin icon (🗑) — permanently delete the record. Confirm when prompted.

There are no signature fields or a printable protocol for drop-off / pick-up records.

What’s next?