How to reduce vehicles from your subscription
📝 Beta article — this article is part of our new help center. If a step doesn’t match what you see in Movcar, let us know — we’re refining the content daily.
If your fleet shrinks — vehicles sold, returned at lease end, written off — lowering your subscription’s vehicle count saves money without changing your plan tier. The flow is the mirror of adding vehicles: archive the actual records first, then bring the dial down.
⚠ Order matters — archive vehicles before reducing the subscription count. If you try to drop the count below the number of active vehicles in your fleet, Movcar refuses the change.
Step 1 — Archive the vehicles you no longer want billed
Go to My Fleet → Vehicles. For each vehicle leaving the fleet:
- Open it, click ✏️.
- Change Status to Archived (or Sold, Returned, Written off — whichever sub-status applies).
- Save.
See How to archive and restore a vehicle for the full pattern. Archive preserves history; delete is rarely the right move here.
After this step, the count of Active vehicles equals what you want to be billed for.
Step 2 — Open Plan & Billing
Click your avatar → Billing & Payment.
Step 3 — Drop the vehicle count
In the Increase or decrease number of vehicles in subscription section, use the − button on the stepper to bring the count down to the new total.
Step 4 — Click Select on your current plan
To apply the lower count without changing tier, click Select on the plan card with the green Active badge.
Movcar submits the change to Stripe. Stripe prorates the credit: the unused portion of the current period’s cost for the removed vehicles is added as a credit balance on your account, automatically applied against your next invoice.
📌 Why a credit, not a refund? — Stripe’s standard behaviour for reductions is to credit, not refund. The credit shows up on your Invoices table as a negative line item on the next invoice. If you want an actual refund to your card, contact Movcar support.
Step 5 — Verify
After saving, check:
- Plan & Billing — vehicle count shows the new total.
- Vehicles list — Active vehicles count matches the new subscription count.
- Invoices table — the credit will appear on the next invoice (not the current one).
What if Movcar refuses the change
Two common reasons:
- More active vehicles than the new count. Archive more vehicles first.
- Falling below your plan’s minimum. Some tiers have minimum vehicle counts (e.g. Premium minimum is 3, Corporate minimum is 3). Drop to a lower tier first if you need fewer — see How to downgrade your plan.
Want to leave entirely?
If you’re reducing all the way to zero, that’s a cancellation, not a reduction. See Renewal, auto-renew, and cancelling.
What’s next?
- Archive a vehicle — the precondition for reducing.
- Downgrade your plan — if you also want a lower tier.
- Renewal and cancellation — if you’re leaving Movcar entirely.
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